Lumidots — Support

Connect the dots. Don't cross the lines.
Need help? Email us at
contact@barings-prod.com

Thanks for playing Lumidots! If you have a question, a bug to report, or a suggestion, we’d love to hear from you. Most emails are answered within a few business days.

When reporting a problem, it helps to include:

Frequently asked questions

How do I play?

Drag from a glowing dot to the other dot of the same color to draw a line between them. Your line can pass under dots of other colors, but if it crosses a line you’ve already drawn, that line bursts and disappears — so plan your routes. Connect every pair to complete the level.

Is my progress saved?

Yes. Your progress is stored locally on your device and loads automatically each time you open the App. It is removed if you uninstall the App.

Do I need an account or internet connection?

No account is required, and Lumidots can be played fully offline.

How do the daily challenges work?

A new puzzle is available each day. Complete every day of a month to earn that month’s trophy.

I’m stuck on a level. What can I do?

Tap the hint button (the light bulb) to reveal a clear path between a pair of dots — then simply trace over it with your finger. Every level always has a solution.

How do I undo a line or restart a level?

Use the undo button in the toolbar to remove your last line, or the restart icon to start the level over.

Does the App show ads?

Lumidots may display ads. You can manage ad personalization through your device settings. See our Privacy Policy for details.

Privacy

Read how we handle data in our Privacy Policy.